Effective Date: 6/20/2025

At River Rock Landscaping ("we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us for services.

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1. Information We Collect

We collect personal information that you voluntarily provide, including but not limited to:

• Your name

• Phone number

• Email address

• Property or service location

• Project details or preferences

This information may be collected through contact forms, quote requests, phone calls, text messages, or email correspondence.

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2. How We Use Your Information

We use your information to:

• Respond to inquiries or quote requests

• Schedule and deliver services

• Communicate about your project

• Improve our customer service and website experience

We do not sell or rent your personal information to third parties.

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3. Sharing of Information

We only share your information:

• With trusted contractors or team members working directly on your project (only as needed)

• When required by law or legal process

• With your explicit permission

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4. Cookies and Website Analytics

Our website may use cookies or analytics tools (such as Google Analytics) to gather general information about site traffic and user behavior. These tools help us improve site functionality but do not collect personally identifiable information unless you submit it through a form.

You can modify your browser settings to disable cookies, though some site features may not function as intended.

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5. Data Security

We implement reasonable administrative and technical safeguards to protect the personal information we collect. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

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6. Your Rights

If you reside in Washington State, you may:

• Request access to your personal data

• Ask us to correct or delete your information

• Withdraw consent for communication at any time

To make a request, email us at [Your Email Address].

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7. Third-Party Links

Our site may include links to third-party websites such as Facebook, Instagram, or payment processors. We are not responsible for the privacy practices of those external sites. Please review their policies separately.

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8. Updates to This Policy

We may update this Privacy Policy as our practices or legal obligations change. Any revisions will be posted here with an updated “Effective Date.”